Louie Baur Louie Baur is Editor at Long Beach Louie, a Long Beach Restaurant Review site as well as Skateboard Park. Find him on Twitter, Facebook, and Pinterest.

Microsoft is fixing an Office 365 glitch that caused users to be billed twice

55 sec read

Microsoft is aware of a glitch that has caused some Office 365 customers to be double billed when purchasing select products. In fact, some users were being issued automatic renewal notices from Microsoft, indicating that their Office 365 subscription would renew at double the price. This extra fee was obviously in error and Microsoft is working to fix the issue. If you haven’t experienced this issue, then don’t worry about it! However, if you did get double billed, just be aware that Microsoft is working to fix the issue and you will be refunded.

On May 21, a billing glitch caused some Office 365 users to see double. Double the price, that is. I heard from a couple of individuals on Twitter today that they received automatic renewal notices from Microsoft indicating that their Office 365 subscription price next year would be double what it is currently. Microsoft officials said that fee was in error and that Microsoft is in the midst of fixing the issue. Those affected don’t have to do anything proactively to have the mistake remedied. The full statement about the issue from a company spokesperson: “A glitch on 5/21 caused some Office 365 customers to be double billed while purchasing select products. The issue has been mitigated for the majority of our affected customers and we are diligently working to fix any remaining incidents. No action from our customers is needed to resolve this issue, they will be automatically refunded. We sincerely apologize to our customers for any inconvenience, and are doing everything in our power to take the necessary corrective action.”

Source
Avatar of Louie Baur
Louie Baur Louie Baur is Editor at Long Beach Louie, a Long Beach Restaurant Review site as well as Skateboard Park. Find him on Twitter, Facebook, and Pinterest.

Netflix can only stream 1080p content through Microsoft Edge

Microsoft’s new web browser doesn’t have much going for it, and at the moment, there isn’t a reason to use it instead of Google...
Avatar of Brian Molidor Brian Molidor
52 sec read

Microsoft might be preparing to launch the Xbox One’s…

This generation of consoles has been lackluster to say the least, but the sales numbers haven’t reflected that. In fact, the PlayStation 4 is...
Avatar of Alfie Joshua Alfie Joshua
1 min read

Nobody can waste billions of dollar better than Microsoft

I’m not one to laugh at other people’s failure… except that I am, and one of my favorite targets to laugh at is Microsoft...
Avatar of Brian Molidor Brian Molidor
1 min read

Leave a Reply

Your email address will not be published. Required fields are marked *