In lieu of a refund or cash considerations, Research In Motion (RIM) is offering an apps package normally valued at around $100 to compensate for the most major outage the company has ever had. The three-day+ outage likely presented major challenges for the business-heavy Blackberry users who often rely on the devices to stay connected while on the go.
“You expect better of us, I expect better of us” RIM co-CEO Mike Lazaridis said in last week’s press conference. Now, we’ll see if users expected to be compensated more for the outage.
Enterprise customers will also receive a free month of tech support.
“We are grateful to our loyal BlackBerry customers for their patience,” Lazaridis said in a statement. “We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again.”
The apps included in the package include:
- SIMS 3 – Electronic Arts
- Bejeweled – Electronic Arts
- N.O.V.A. – Gameloft
- Texas Hold’em Poker 2 – Gameloft
- Bubble Bash 2 – Gameloft
- Photo Editor Ultimate – Ice Cold Apps
- DriveSafe.ly Pro – iSpeech.org
- iSpeech Translator Pro – iSpeech.org
- Drive Safe.ly Enterprise – iSpeech.org
- Nobex Radio™ Premium – Nobex
- Shazam Encore – Shazam
- Vlingo Plus: Virtual Assistant – Vlingo
2 Replies to “The “Blackberry Down” compensation is an apps package, not…”
Dude now thats what I am talking about man. Nice
I know they just announced about free App package as a compensation of recent service down. Obviously they can’t give you cash. So thats why they provide this free app package.