Customer relationship management

Ways you are part of the CRM funnel without even knowing it

As a smart consumer, you’re probably aware that you’re being “managed,” but what you might not realize is what big business...
Avatar of Adria Saracino Adria Saracino
2 min read

For Salesforce, Buddy Media plus Radian6 equals corporate social gold

When all considerations are tallied, it’s possible that Salesforce has invested over a billion dollars into social media through the purchase...
Avatar of Sal McCloskey Sal McCloskey
55 sec read