Samsung suffers major outage due to building fire

A fire at a Samsung datacentre has been causing all sorts of headaches for users over Easter. Samsung confirmed the fire at one of its data centres Gwacheon, South Korea and mentioned that services were down from 06:00 to 10:30 yesterday. The blog post mentioned that all services were back online as of 10:30 GMT, and that there were no fatalities in the fire. The fire originated in the fourth floor of the Samsung SDS building, which is located in Gwacheon, South Korea. 

A fire at a Samsung facility in South Korea on Sunday resulted in a temporary outage that shut down its website and caused the company’s Smart TV products to report error messages. The fire broke out at a facility of Samsung SDS, a subsidiary of Samsung Group and a provider of software services, outsourcing and consulting. In a statement, Samsung Electronics said it detected a “brief service disruption” that lasted for four and a half hours, before the service was restored at about 7:30 p.m. local time. Samsung did not provide more information. During the outage, the Samsung.com website was down, along with the company’s Smart Hub service, a media content portal used by its Smart TVs. Users took to Twitter to complain.