Today’s enterprise must meet the technology standards of today’s consumer. According to a recent IDG Enterprise report, enterprises that invest in consumerized, easy-to-use technologies experience a 56 percent increase in employee productivity and a 46 percent increase in customer satisfaction. In order to deliver that simple and intuitive experience across even the most advanced social management capabilities, Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform. With Social Station, users benefit from a personalized and intuitive user experience that helps increase both the productivity and performance of social business practices.
Continuing its fight to win the social enterprise war, Oracle introduced Wednesday a new workspace within its SRM platform that the enterprise giant says improves user productivity with a “compelling” new user interface. Named Social Station, the workspace aims to give users more analytic power and control, but with a fewer amount of clicks required. It does so via the new UX, which features drag-and-drop capabilities, one-click sharing and multiview layouts. There’s also an Enhanced Calendar module designed to give users a more visualized representation of content, posts, networks and views. Social Station also comes with a new analytics module that allows users to mix and match metrics with thousands of reporting options for a customized view of social data, in real time. “We constantly evolve our products to give our customers a competitive edge, and Social Station delivers a dynamic UX that drives productivity and social business results,” said Meg Bear, group vice president of Oracle Social Cloud, in a prepared statement. “By making it easier than ever to understand, report, and share social insights across the enterprise, we are enabling our customers to move at the speed of social to align and impact business metrics and strategy.”